Informativa sulla privacy

Novilot è un’app di scrittura per romanzieri. Il tuo manoscritto è la cosa più personale che potresti mettere in un pezzo di software, e questa pagina spiega esattamente cosa ne succede e del resto dei tuoi dati. In breve: la tua scrittura resta tua, la usiamo solo per eseguire le funzioni che chiedi, non vendiamo mai i dati e non usiamo mai le tue parole per addestrare modelli IA.

Cosa raccogliamo

• Dati dell’account. Il tuo indirizzo email e una versione hash della password (hash con bcrypt; non possiamo vedere la password stessa).
• La tua scrittura. Progetti, capitoli, schede della Story Bible, scalette, note, versioni di capitolo e qualsiasi altra cosa crei nell’app. Viene conservato così l’app può mostrartelo. Non viene mai reso pubblico a meno che tu non lo condivida esplicitamente (per esempio, un link per lettore beta che crei).
• Dati di lavoro dell’IA. To power features like autocomplete, continuity checking, and voice matching, we store material derived from your manuscript: summaries, style profiles, continuity observations, and text embeddings. These are private working data, subject to the deletion and retention details below.
• Dati di utilizzo. Quali funzioni usi e eventi di prodotto di base (per esempio, che è stata eseguita un’analisi), più l’uso dei crediti che alimenta una fatturazione equa. Contiamo anche le parole scritte per i tuoi obiettivi e le streak.
• Dati di fatturazione. Payments are handled by Dodo Payments. We never see or store your card number; we store your Dodo Payments customer and checkout references, subscription status, and payment and refund records needed to maintain your credit balance.
• I messaggi che ci invii. Il feedback che invii nell’app e le email che ci mandi.

Come le funzioni IA usano il tuo manoscritto

Anthropic's Claude API processes manuscript passages for AI features. OpenAI's embeddings API processes paragraphs and search queries to support meaning-based manuscript search. Preparing this search index can run in the background after you save or import chapters. Requests use encrypted connections. A full-manuscript analysis may process the entire manuscript within the coverage shown for that scan.

• We do not use your writing to train AI models or opt your manuscript into provider training programs. Anthropic and OpenAI do not train on commercial API content by default.
• We send content needed for the feature and its supporting processing, such as search indexing. Provider retention is separate from model training.
• I risultati IA (suggerimenti, analisi) sono salvati nel tuo account così non paghi per rigenerarli.

AI provider retention

We do not promise Zero Data Retention. Anthropic's standard API policy deletes inputs and outputs within 30 days, with exceptions for legal obligations and policy enforcement. Flagged content may remain for up to two years and safety classifications for up to seven years. Feedback deliberately submitted to Anthropic can be retained for five years and may be used for training; we do not submit your manuscript as provider feedback.

OpenAI's standard API abuse-monitoring retention is up to 30 days, with longer retention possible for legal or safety reasons. The embeddings endpoint does not retain application state. Deleting a project in Novilot does not itself erase provider logs or override their retention obligations.

Vedi Anthropic's retention policy e OpenAI's API data controls.

Human access

Private means your manuscript is not public or available to other writers unless you share it. It does not mean end-to-end encryption: our servers and processors need readable text to provide the service. People with privileged infrastructure or database access can technically access it. Operational access must be limited to what is necessary for support, debugging, security, abuse investigations, or legal obligations, not browsing your work for personal or commercial use.

Service providers can also permit authorized human access under their agreements, including safety review. We cannot promise that no person will ever review content. Text you choose to include in a support message is available to the people handling it.

Analisi

We use Google Analytics and PostHog to understand how the product is used so we can improve it. PostHog session replay is configured to mask text and inputs. Sentry helps diagnose errors; request-body collection and default personal-data collection are disabled, and replay text and inputs are masked. Diagnostic metadata may still be processed. We do not intentionally send manuscript text to analytics or error reports. We do not run ads.

Cookie

• nc_session: un cookie essenziale che ti mantiene connesso. L’app non può funzionare senza.
• Cookie di analisi da Google Analytics e PostHog, usati solo per gli scopi sopra.

Dove vivono i tuoi dati e chi li elabora

I tuoi dati sono memorizzati in un database Postgres gestito e serviti tramite Vercel. Condividiamo i dati solo con i fornitori di servizi necessari per far funzionare Novilot, e solo per quello scopo:

• Vercel (hosting)
• Prisma Postgres (database)
• Anthropic (funzioni IA)
• OpenAI (manuscript and query embeddings for search)
• Dodo Payments (pagamenti)
• Resend (email transazionale)
• Google Analytics e PostHog (analytics)
• Sentry (error monitoring)
• Dropbox and GitHub (only when you connect an external backup destination)

We do not sell your data. Manuscript processing is limited to providing the service, your chosen sharing and backup features, and necessary legal or security obligations.

Conservazione ed eliminazione

• Project deletion removes its manuscript, chapter history, Story Bible, summaries, continuity records, embeddings, and saved analyses from the active database. Manuscript-derived voice profiles are invalidated so they cannot keep deleted excerpts.
• Chapter deletion removes that chapter and its version history, and invalidates affected derived analyses and voice profiles. Project-level Story Bible entries, outlines, and notes you have retained remain until you edit them or delete the project.
• To delete your entire account, contact us (see below). Account deletion removes your writing, AI working data, usage history, profile, and linked in-app feedback from the active database. Records required by law, such as payment records held by the payment provider, can have separate retention obligations.
• Our Prisma Postgres plan keeps automated database snapshots for seven days. Deleted data can remain in an earlier snapshot until it expires. This backup window is separate from the AI-provider retention and external copies described on this page.
• Exports, copies shared with others, and backups in your connected Dropbox or GitHub account are not erased by deleting a Novilot project or account. You control those copies separately.
• The browser can hold analysis caches and unsynced edits. Deleting through the app clears the affected local copies on that device. Copies on offline or other devices may remain until cleared there.
• Puoi esportare il manoscritto in qualsiasi momento dall’app (DOCX, EPUB, HTML, Markdown o PDF).

I tuoi diritti

A seconda di dove vivi (per esempio, in base al GDPR o al CCPA), puoi avere diritti di accesso, correzione, esportazione o cancellazione dei tuoi dati personali, e di opporti a certi trattamenti. Contattaci e onoreremo queste richieste per tutti, indipendentemente dal luogo.

Bambini

Novilot non è rivolto ai minori di 13 anni, e non raccogliamo consapevolmente i loro dati.

Modifiche

Se cambiamo questa informativa, aggiorneremo questa pagina e la data in alto. Se un cambiamento influisce in modo significativo su come viene trattato il tuo manoscritto, te lo diremo nell’app o per email prima che abbia effetto.

Contatti

Email support@novilot.com, oppure usa il pulsante "Invia feedback" dentro l’app. Alle richieste sulla privacy risponde una persona.