Datenschutz policy

Novilot ist eine Schreiben App für novelists. Deine Manuskript ist die meiste personal thing du could put in eine piece von software, und dieser page explains exactly was happens zu it und zu die rest von deine data. Die short Version: deine Schreiben stays yours, we nutzen it nur zu run die Funktionen du ask für, we never sell data, und we never nutzen deine Wörter zu train AI models.

Was we collect

• Konto data. Deine E-Mail address und eine hashed Version von deine password (hashed mit bcrypt; we kann nicht sehen die password itself).
• Deine Schreiben. Projekte, Kapitel, Geschichte Bibel entries, Gliederungen, Notizen, Kapitel versions, und anything else du erstellen in die App. Dieser ist stored so die App kann Zeigen it Rückseite zu du. It ist never made öffentlich unless du explicitly teilen it (für example, eine beta Leser link du erstellen).
• AI working data. To power features like autocomplete, continuity checking, and voice matching, we store material derived from your manuscript: summaries, style profiles, continuity observations, and text embeddings. These are private working data, subject to the deletion and retention details below.
• Usage data. Welche Funktionen du nutzen und basic product events (für example, das eine Analyse was run), plus die Guthaben usage das powers fair billing. We auch count Wörter written für deine eigene Ziele und streaks.
• Billing data. Payments are handled by Dodo Payments. We never see or store your card number; we store your Dodo Payments customer and checkout references, subscription status, and payment and refund records needed to maintain your credit balance.
• Messages du send us. Feedback, das Sie in der App einreichen und E-Mails, die Sie uns senden.

Wie AI Funktionen nutzen deine Manuskript

Anthropic's Claude API processes manuscript passages for AI features. OpenAI's embeddings API processes paragraphs and search queries to support meaning-based manuscript search. Preparing this search index can run in the background after you save or import chapters. Requests use encrypted connections. A full-manuscript analysis may process the entire manuscript within the coverage shown for that scan.

• We do not use your writing to train AI models or opt your manuscript into provider training programs. Anthropic and OpenAI do not train on commercial API content by default.
• We send content needed for the feature and its supporting processing, such as search indexing. Provider retention is separate from model training.
• AI Ergebnisse (Vorschläge, analyses) sind stored in deine Konto so du do nicht pay zu regenerate them.

AI provider retention

We do not promise Zero Data Retention. Anthropic's standard API policy deletes inputs and outputs within 30 days, with exceptions for legal obligations and policy enforcement. Flagged content may remain for up to two years and safety classifications for up to seven years. Feedback deliberately submitted to Anthropic can be retained for five years and may be used for training; we do not submit your manuscript as provider feedback.

OpenAI's standard API abuse-monitoring retention is up to 30 days, with longer retention possible for legal or safety reasons. The embeddings endpoint does not retain application state. Deleting a project in Novilot does not itself erase provider logs or override their retention obligations.

See Anthropic's retention policy und OpenAI's API data controls.

Human access

Private means your manuscript is not public or available to other writers unless you share it. It does not mean end-to-end encryption: our servers and processors need readable text to provide the service. People with privileged infrastructure or database access can technically access it. Operational access must be limited to what is necessary for support, debugging, security, abuse investigations, or legal obligations, not browsing your work for personal or commercial use.

Service providers can also permit authorized human access under their agreements, including safety review. We cannot promise that no person will ever review content. Text you choose to include in a support message is available to the people handling it.

Analysen

We use Google Analytics and PostHog to understand how the product is used so we can improve it. PostHog session replay is configured to mask text and inputs. Sentry helps diagnose errors; request-body collection and default personal-data collection are disabled, and replay text and inputs are masked. Diagnostic metadata may still be processed. We do not intentionally send manuscript text to analytics or error reports. We do not run ads.

Cookies

• nc_session: eine essential cookie das bewahrt du signed in. Die App kann nicht work ohne it.
• Analysen cookies aus Google Analysen und PostHog, used nur für die Zwecke above.

Wo deine data lives und wer processes it

Deine data ist stored in eine managed Postgres database und served through Vercel. We teilen data nur mit die service providers needed zu run Novilot, und nur für das Zweck:

• Vercel (hosting)
• Prisma Postgres (Datenbank)
• Anthropic (AI Funktionen)
• OpenAI (manuscript and query embeddings for search)
• Dodo Payments (payments)
• Resend (transactional E-Mail)
• Google Analysen und PostHog (Analysen)
• Sentry (error monitoring)
• Dropbox and GitHub (only when you connect an external backup destination)

We do not sell your data. Manuscript processing is limited to providing the service, your chosen sharing and backup features, and necessary legal or security obligations.

Retention und deletion

• Project deletion removes its manuscript, chapter history, Story Bible, summaries, continuity records, embeddings, and saved analyses from the active database. Manuscript-derived voice profiles are invalidated so they cannot keep deleted excerpts.
• Chapter deletion removes that chapter and its version history, and invalidates affected derived analyses and voice profiles. Project-level Story Bible entries, outlines, and notes you have retained remain until you edit them or delete the project.
• To delete your entire account, contact us (see below). Account deletion removes your writing, AI working data, usage history, profile, and linked in-app feedback from the active database. Records required by law, such as payment records held by the payment provider, can have separate retention obligations.
• Our Prisma Postgres plan keeps automated database snapshots for seven days. Deleted data can remain in an earlier snapshot until it expires. This backup window is separate from the AI-provider retention and external copies described on this page.
• Exports, copies shared with others, and backups in your connected Dropbox or GitHub account are not erased by deleting a Novilot project or account. You control those copies separately.
• The browser can hold analysis caches and unsynced edits. Deleting through the app clears the affected local copies on that device. Copies on offline or other devices may remain until cleared there.
• Du kann Export deine Manuskript bei any Zeit aus die App (DOCX, EPUB, HTML, Markdown, oder PDF).

Deine rights

Depending auf wo du live (für example, under GDPR oder CCPA), du may have rights zu access, correct, Export, oder löschen deine personal data, und zu object zu certain processing. Kontakt us und we wird honor diese requests für everyone, regardless von location.

Children

Novilot richtet sich nicht an Kinder unter 13 Jahren, und wir sammeln wissentlich keine Daten von ihnen.

Changes

If we change dieser policy, we wird update dieser page und die date bei die top. If eine change meaningfully affects wie deine Manuskript ist handled, we wird erzählen du in die App oder von E-Mail vorher it takes effect.

Kontakt

E-Mail support@novilot.com, oder verwende die Schaltfläche „Feedback senden“ in der App. Anfragen zum Datenschutz werden von einer echten Person beantwortet.