Privacidade policy

Novilot é um escrita aplicativo para novelists. Seu manuscrito é o a maioria personal thing você could put em um piece de software, e este page explains exactly o que happens para it e para o rest de seu data. O short versão: seu escrita stays yours, we usar it apenas para run o recursos você ask para, we never sell data, e we never usar seu palavras para train AI models.

O que we collect

• Conta data. Seu e-mail address e um hashed versão de seu password (hashed com bcrypt; we não pode ver o password itself).
• Seu escrita. Projetos, capítulos, história bíblia entries, esboços, notas, capítulo versions, e anything else você criar em o aplicativo. Este é stored so o aplicativo pode mostrar it contracapa para você. It é never made público unless você explicitly compartilhar it (para example, um beta leitor link você criar).
• AI working data. To power features like autocomplete, continuity checking, and voice matching, we store material derived from your manuscript: summaries, style profiles, continuity observations, and text embeddings. These are private working data, subject to the deletion and retention details below.
• Usage data. Qual recursos você usar e basic product events (para example, isso um análise was run), plus o crédito usage isso powers fair billing. We também count palavras written para seu próprio metas e streaks.
• Billing data. Payments are handled by Dodo Payments. We never see or store your card number; we store your Dodo Payments customer and checkout references, subscription status, and payment and refund records needed to maintain your credit balance.
• Messages você send us. Feedback enviado no aplicativo e e-mails que você nos envia.

Como AI recursos usar seu manuscrito

Anthropic's Claude API processes manuscript passages for AI features. OpenAI's embeddings API processes paragraphs and search queries to support meaning-based manuscript search. Preparing this search index can run in the background after you save or import chapters. Requests use encrypted connections. A full-manuscript analysis may process the entire manuscript within the coverage shown for that scan.

• We do not use your writing to train AI models or opt your manuscript into provider training programs. Anthropic and OpenAI do not train on commercial API content by default.
• We send content needed for the feature and its supporting processing, such as search indexing. Provider retention is separate from model training.
• AI resultados (sugestões, analyses) são stored em seu conta so você do não pay para regenerate them.

AI provider retention

We do not promise Zero Data Retention. Anthropic's standard API policy deletes inputs and outputs within 30 days, with exceptions for legal obligations and policy enforcement. Flagged content may remain for up to two years and safety classifications for up to seven years. Feedback deliberately submitted to Anthropic can be retained for five years and may be used for training; we do not submit your manuscript as provider feedback.

OpenAI's standard API abuse-monitoring retention is up to 30 days, with longer retention possible for legal or safety reasons. The embeddings endpoint does not retain application state. Deleting a project in Novilot does not itself erase provider logs or override their retention obligations.

See Anthropic's retention policy e OpenAI's API data controls.

Human access

Private means your manuscript is not public or available to other writers unless you share it. It does not mean end-to-end encryption: our servers and processors need readable text to provide the service. People with privileged infrastructure or database access can technically access it. Operational access must be limited to what is necessary for support, debugging, security, abuse investigations, or legal obligations, not browsing your work for personal or commercial use.

Service providers can also permit authorized human access under their agreements, including safety review. We cannot promise that no person will ever review content. Text you choose to include in a support message is available to the people handling it.

Análises

We use Google Analytics and PostHog to understand how the product is used so we can improve it. PostHog session replay is configured to mask text and inputs. Sentry helps diagnose errors; request-body collection and default personal-data collection are disabled, and replay text and inputs are masked. Diagnostic metadata may still be processed. We do not intentionally send manuscript text to analytics or error reports. We do not run ads.

Cookies

• nc_session: um essential cookie isso mantém você signed em. O aplicativo não pode work sem it.
• Análises cookies de Google Análises e PostHog, used apenas para o propósitos above.

Onde seu data lives e quem processes it

Seu data é stored em um managed Postgres database e served through Vercel. We compartilhar data apenas com o service providers needed para run Novilot, e apenas para isso objetivo:

• Vercel (hosting)
• Prisma Postgres (banco de dados)
• Anthropic (AI recursos)
• OpenAI (manuscript and query embeddings for search)
• Dodo Payments (payments)
• Resend (transactional e-mail)
• Google Análises e PostHog (análises)
• Sentry (error monitoring)
• Dropbox and GitHub (only when you connect an external backup destination)

We do not sell your data. Manuscript processing is limited to providing the service, your chosen sharing and backup features, and necessary legal or security obligations.

Retention e deletion

• Project deletion removes its manuscript, chapter history, Story Bible, summaries, continuity records, embeddings, and saved analyses from the active database. Manuscript-derived voice profiles are invalidated so they cannot keep deleted excerpts.
• Chapter deletion removes that chapter and its version history, and invalidates affected derived analyses and voice profiles. Project-level Story Bible entries, outlines, and notes you have retained remain until you edit them or delete the project.
• To delete your entire account, contact us (see below). Account deletion removes your writing, AI working data, usage history, profile, and linked in-app feedback from the active database. Records required by law, such as payment records held by the payment provider, can have separate retention obligations.
• Our Prisma Postgres plan keeps automated database snapshots for seven days. Deleted data can remain in an earlier snapshot until it expires. This backup window is separate from the AI-provider retention and external copies described on this page.
• Exports, copies shared with others, and backups in your connected Dropbox or GitHub account are not erased by deleting a Novilot project or account. You control those copies separately.
• The browser can hold analysis caches and unsynced edits. Deleting through the app clears the affected local copies on that device. Copies on offline or other devices may remain until cleared there.
• Você pode exportação seu manuscrito em any tempo de o aplicativo (DOCX, EPUB, HTML, Markdown, ou PDF).

Seu rights

Depending em onde você live (para example, under GDPR ou CCPA), você may have rights para access, correct, exportação, ou excluir seu personal data, e para object para certain processing. Contato us e we vai honor estes requests para everyone, regardless de location.

Children

Novilot não é direcionado a crianças menores de 13 anos e não coletamos conscientemente dados delas.

Changes

If we change este policy, we vai update este page e o date em o top. If um change meaningfully affects como seu manuscrito é handled, we vai contar você em o aplicativo ou por e-mail antes it takes effect.

Contato

E-mail support@novilot.com, ou use o botão "Enviar feedback" dentro do aplicativo. Solicitações de privacidade são respondidas por uma pessoa.