Confidentialité policy

Novilot est un écriture application pour novelists. Votre manuscrit est le la plupart personal thing vous could put dans un piece de software, et ce page explains exactly quoi happens à it et à le rest de votre data. Le short version: votre écriture stays yours, we utiliser it seulement à run le fonctionnalités vous ask pour, we never sell data, et we never utiliser votre mots à train AI models.

Quoi we collect

• Compte data. Votre e-mail address et un hashed version de votre password (hashed avec bcrypt; we ne peut pas voir le password itself).
• Votre écriture. Projets, chapitres, entrées de bible de l’histoire, plans, notes, versions de chapitres, et tout autre contenu que vous créez dans l’application. Ces éléments sont sauvegardés pour que vous puissiez les consulter. Ils ne sont jamais rendus publics sauf si vous les partagez explicitement (par exemple, via un lien de relecture bêta que vous créez).
• AI working data. To power features like autocomplete, continuity checking, and voice matching, we store material derived from your manuscript: summaries, style profiles, continuity observations, and text embeddings. These are private working data, subject to the deletion and retention details below.
• Usage data. Quel fonctionnalités vous utiliser et basic product events (pour example, cela un analyse was run), plus le crédit usage cela powers fair billing. We aussi count mots written pour votre propre objectifs et streaks.
• Billing data. Payments are handled by Dodo Payments. We never see or store your card number; we store your Dodo Payments customer and checkout references, subscription status, and payment and refund records needed to maintain your credit balance.
• Messages vous send us. Retours que vous soumettez dans l’application et e-mails que vous nous envoyez.

Comment AI fonctionnalités utiliser votre manuscrit

Anthropic's Claude API processes manuscript passages for AI features. OpenAI's embeddings API processes paragraphs and search queries to support meaning-based manuscript search. Preparing this search index can run in the background after you save or import chapters. Requests use encrypted connections. A full-manuscript analysis may process the entire manuscript within the coverage shown for that scan.

• We do not use your writing to train AI models or opt your manuscript into provider training programs. Anthropic and OpenAI do not train on commercial API content by default.
• We send content needed for the feature and its supporting processing, such as search indexing. Provider retention is separate from model training.
• AI résultats (suggestions, analyses) sont stored dans votre compte so vous do pas pay à regenerate them.

AI provider retention

We do not promise Zero Data Retention. Anthropic's standard API policy deletes inputs and outputs within 30 days, with exceptions for legal obligations and policy enforcement. Flagged content may remain for up to two years and safety classifications for up to seven years. Feedback deliberately submitted to Anthropic can be retained for five years and may be used for training; we do not submit your manuscript as provider feedback.

OpenAI's standard API abuse-monitoring retention is up to 30 days, with longer retention possible for legal or safety reasons. The embeddings endpoint does not retain application state. Deleting a project in Novilot does not itself erase provider logs or override their retention obligations.

See Anthropic's retention policy et OpenAI's API data controls.

Human access

Private means your manuscript is not public or available to other writers unless you share it. It does not mean end-to-end encryption: our servers and processors need readable text to provide the service. People with privileged infrastructure or database access can technically access it. Operational access must be limited to what is necessary for support, debugging, security, abuse investigations, or legal obligations, not browsing your work for personal or commercial use.

Service providers can also permit authorized human access under their agreements, including safety review. We cannot promise that no person will ever review content. Text you choose to include in a support message is available to the people handling it.

Analyses

We use Google Analytics and PostHog to understand how the product is used so we can improve it. PostHog session replay is configured to mask text and inputs. Sentry helps diagnose errors; request-body collection and default personal-data collection are disabled, and replay text and inputs are masked. Diagnostic metadata may still be processed. We do not intentionally send manuscript text to analytics or error reports. We do not run ads.

Cookies

• session_nc: un essential cookie cela garde vous signed dans. Le application ne peut pas work sans it.
• Analyses cookies depuis Google Analyses et PostHog, used seulement pour le objectifs above.

Où votre data lives et qui processes it

Votre data est stored dans un managed Postgres database et served through Vercel. We partager data seulement avec le service providers needed à run Novilot, et seulement pour cela objectif:

• Vercel (hosting)
• Prisma Postgres (base de données)
• Anthropic (AI fonctionnalités)
• OpenAI (manuscript and query embeddings for search)
• Dodo Payments (payments)
• Resend (transactional e-mail)
• Google Analyses et PostHog (analyses)
• Sentry (error monitoring)
• Dropbox and GitHub (only when you connect an external backup destination)

We do not sell your data. Manuscript processing is limited to providing the service, your chosen sharing and backup features, and necessary legal or security obligations.

Retention et deletion

• Project deletion removes its manuscript, chapter history, Story Bible, summaries, continuity records, embeddings, and saved analyses from the active database. Manuscript-derived voice profiles are invalidated so they cannot keep deleted excerpts.
• Chapter deletion removes that chapter and its version history, and invalidates affected derived analyses and voice profiles. Project-level Story Bible entries, outlines, and notes you have retained remain until you edit them or delete the project.
• To delete your entire account, contact us (see below). Account deletion removes your writing, AI working data, usage history, profile, and linked in-app feedback from the active database. Records required by law, such as payment records held by the payment provider, can have separate retention obligations.
• Our Prisma Postgres plan keeps automated database snapshots for seven days. Deleted data can remain in an earlier snapshot until it expires. This backup window is separate from the AI-provider retention and external copies described on this page.
• Exports, copies shared with others, and backups in your connected Dropbox or GitHub account are not erased by deleting a Novilot project or account. You control those copies separately.
• The browser can hold analysis caches and unsynced edits. Deleting through the app clears the affected local copies on that device. Copies on offline or other devices may remain until cleared there.
• Vous pouvez exporter votre manuscrit à tout moment depuis l'application (DOCX, EPUB, HTML, Markdown ou PDF).

Votre rights

Depending sur où vous live (pour example, under GDPR ou CCPA), vous may have rights à access, correct, export, ou supprimer votre personal data, et à object à certain processing. Contact us et we va honor ces requests pour everyone, regardless de location.

Children

Novilot ne s’adresse pas aux enfants de moins de 13 ans et nous ne collectons pas sciemment leurs données.

Changes

If we change ce policy, we va update ce page et le date à le top. If un change meaningfully affects comment votre manuscrit est handled, we va raconter vous dans le application ou par e-mail avant it takes effect.

Contact

E-mail support@novilot.com, ou utilisez le bouton « Envoyer des commentaires » dans l’application. Les demandes concernant la confidentialité sont traitées par une personne réelle.